Here’s a typical workflow: 1. Inquiry / Consultation – You submit a request (via contact form or email) with your ideas, the style you love, budget, and timeline. 2. Concept & Sketch – we will send you a catalogue of styles and available textiles to choose from- then initial concept sketches or digital mockups for your feedback. 3. Refinement – We revise the design together until you are fully happy. 4. Material Sourcing & Fabrication – We select appropriate materials (metals, pigments, textiles, etc.) and begin crafting. 5. Progress Updates – You receive photos / updates at key stages (e.g. structural build, finishing) 6. Completion & Delivery – Final piece is polished, quality‐checked, packaged, and shipped or delivered.

Because each piece is unique, cost depends on factors such as: • Complexity of design • Type, rarity, and quantity of materials • Size and scale • Craftsmanship techniques (hand-painting, inlays, engraving, etc.) • Timeline (rush orders may incur premium fees) We can provide a starting quote or range after an initial discussion of your vision.

Timelines vary depending on complexity and workload, but typically: • Simple custom jewellery: 6-10 weeks • More elaborate wearable art for tailoring around 4-10 weeks. Rush or priority scheduling may be possible — we’ll outline that in the proposal stage.

Yes. Every piece comes with bespoke care instructions (cleaning method, storage recommendations, periodic checks). For metal components, we may offer polishing or maintenance services (at extra cost) over time.